Smart Rostering
Drag-and-drop roster builder with SCHADS Award awareness, auto-fill from templates, and mobile notifications for staff.
Personalized Care Coordination
Platform Features
A comprehensive platform purpose-built for NDIS providers. Manage rostering, participants, billing, compliance, and staff induction — all in one place.
Features
Core Platform Capabilities
Participant Management
Creating participant profiles, attaching NDIS plans, setting goals, and logging progress notes.
NDIS Billing & Claims
Automatic claim generation from approved timesheets. Supports bulk claiming, plan-managed and self-managed participants.
Compliance & Auditing
Built-in NDIS Practice Standards alignment, incident reporting, restrictive practices register, and audit trail.
Document Passport
Centralised document storage with expiry tracking, automated reminders, and qualification gating for shifts.
Mobile App for Workers
Support workers can view shifts, clock in/out, submit timesheets, and log notes from their mobile device.
Real-Time Analytics
Dashboards for occupancy rates, utilisation, labour costs, compliance status, and NDIS funding consumption.
SIL Management
Purpose-built tools for Supported Independent Living — room management, shared supports, community access tracking.
Staff Induction
Structured onboarding workflows, mandatory training tracking, and competency-based shift eligibility.
Deep Dive
Built for How NDIS Providers Actually Work
Roster → Timesheet → Payroll → Billing
One seamless workflow from shift planning to NDIS claims. No re-keying data, no reconciliation spreadsheets.
SCHADS Award Integration
Interpretation of the Social, Community, Home Care and Disability Services Award including overtime, penalties, and allowances.
Multi-Site Management
Manage multiple locations, SIL houses, and service types from a single dashboard with role-based access controls.
Why HubShift?
Purpose-Built NOT RETROFITTED
Unlike generic HR or CRM platforms retrofitted for disability services, HubShift was purpose-built from the ground up in consultation with real industry professionals, ensuring the platform reflects the practical needs of NDIS providers, support teams, and day-to-day care operations.
NDIS-Native
Every feature is designed around NDIS pricing, plans, and Practice Standards.
Built for Providers by Industry Experts
Built in Australia for Australian providers
All-in-One
Replace multiple disconnected tools with a single integrated platform.
Easy to Learn
Intuitive interface designed so frontline staff can get started with minimal training.
Testimonials
What Our Clients Say
HubShift has completely transformed how we manage our rostering. What used to take hours now takes minutes, and our support workers love the mobile app.
NDIS Provder
Operations Manager
The SCHADS Award integration alone saved us from hiring an additional payroll officer. HubShift calculates everything accurately — overtime, penalty rates, travel time.
NDIS Provider
Finance Director
As a support coordinator, I need visibility across all my participants. HubShift gives me one dashboard to track plans, goals, and service delivery.
NDIS Provider Sydney
SC
We went from manual spreadsheets to a fully automated NDIS billing system. Our claim accuracy went from 92% to 99.8%. The ROI was immediate.
NDIS Provider 3 Sydney
CEO NDIS Provider
The incident management module keeps us audit-ready at all times. When the NDIS Commission came for our review, we had everything at our fingertips.
NDIS Provider 2 Sydney
Quality Manager NDIS Provider
HubShift understood our needs from day one. The onboarding was smooth, the support team is incredibly responsive, and the platform keeps getting better.
NDIS Provider
Managing Director
Get Started
Ready to Streamline Your NDIS Operations?
Book a personalised demo and see how HubShift can reduce admin, improve compliance, and help you deliver better care.
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